Shipping policy

 

Where and how much

We ship to the United Kingdom and the United States. Your order is printed in your own country, so it arrives faster, with reduced carbon footprint and no customs charges.

Destination	Flat Rate per order	3+ t-shirts
United Kingdom	£2.95	FREE
United States	$4.95	FREE

One flat rate per order, standard delivery. Free shipping on 3 or more t-shirts is applied automatically at checkout. Gift cards arrive by email, so no shipping applies.

How long it takes

Every piece is printed to order. Production takes 1 to 3 business days, then your parcel ships with tracking, emailed at despatch.

Order to doorstep:

UK: 2 - 5 business days
US: 3 - 6 business days

Times can stretch a little at busy periods like Christmas, and if tracking seems stuck, give it 48 hours before getting in touch. Larger orders may arrive as separate parcels at no extra cost.

If something goes wrong

Lost, late, damaged or wrong item? Message us via the contact form and we’ll resend or refund: full details in our Returns & Refunds Policy. We print the label from the address you enter, so please double-check it at checkout and tell us straight away if you spot a mistake.

This policy forms part of our Terms of Service.

Darling Twigs Limited, registered in England and Wales, company number 17208578. Paying attention to the small things.

Last updated: 8 October 2026